The cure for too much to do is solitude and silence.
KEN BLANCHARDReal communication happens when people feel safe.
More Ken Blanchard Quotes
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Before something can become a habit it must first be practiced as a discipline.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Do your best to succeed and push the limits without violating them.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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The only job security you have today is your commitment to continuous personal improvement.
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Feedback is the breakfast of champions.
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No one can make you serve customers well. That’s because great service is a choice.
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Successful organizations have one common central focus: Customers.
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Catch people in the act of doing something right.
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Customer service should not be a department, customer service is everyone’s job.
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You have the power to help people become winners.
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Knowing where you are going is the first step to getting there.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD