It never hurts to toot your own horn once in a while.
KEN BLANCHARDReal communication happens when people feel safe.
More Ken Blanchard Quotes
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Customer service should not be a department, customer service is everyone’s job.
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Things not worth doing are not worth doing well.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Take what you do seriously, but yourself lightly.
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People who feel good about themselves produce good results.
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Catching people doing things right is a powerful management concept.
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Purpose can never be about achievement; it is much bigger.
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Empowerment is all about letting go so that others can get going.
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The best way to develop responsibility in people is to give them responsibility.
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The cure for too much to do is solitude and silence.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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None of us is as smart as all of us.
KEN BLANCHARD