When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARDYour role as a leader is even more important than you might imagine. You have the power to help people become winners.
More Ken Blanchard Quotes
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Do your best to succeed and push the limits without violating them.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Customer service should not be a department, customer service is everyone’s job.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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None of us is as smart as all of us.
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Things not worth doing are not worth doing well.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Before something can become a habit it must first be practiced as a discipline.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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