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Catching people doing things right is a powerful management concept.

Ken Blanchard

Humility does not mean you think less of yourself. It means you think of yourself less.
KEN BLANCHARD

Courage Deep Inspirational Wisdom Yourself
The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
KEN BLANCHARD

Leadership Life Photograph Principle Purpose
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARD

Encouragement Generosity Kindness People Touch
Successful organizations have one common central focus: Customers.
KEN BLANCHARD

Focus Success
Present thinking people kill the future.
KEN BLANCHARD

Future Kill People Present Technology Thinking
Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD

Leadership Style Team
We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
KEN BLANCHARD

Care Gratitude Life Love People
All good performance starts with clear goals.
KEN BLANCHARD

Goal Goodness Inspirational One Liner
Things not worth doing are not worth doing well.
KEN BLANCHARD

Action Worth
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
KEN BLANCHARD

Care Challenge Heart Leadership
Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
KEN BLANCHARD

Difference Oneself Technology Truth
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
Knowing where you are going is the first step to getting there.
KEN BLANCHARD

Journey Success Vision
Whether you like it or not, you will leave a leadership legacy.
KEN BLANCHARD

Leadership Yourself
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service

Catching people doing things right is a powerful management concept.

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Catching people doing things right is a powerful management concept.

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