Before something can become a habit it must first be practiced as a discipline.
KEN BLANCHARDHave I done what is really important today?
More Ken Blanchard Quotes
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Successful organizations have one common central focus: Customers.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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No one can make you serve customers well. That’s because great service is a choice.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Real communication happens when people feel safe.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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When you’re committed to something, you accept no excuses, only results.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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You have the power to help people become winners.
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What we give our attention to, grows.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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