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No one can make you serve customers well. That’s because great service is a choice.

Ken Blanchard

Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARD

Desire Difference Existence Problem
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
KEN BLANCHARD

Goal Leadership Organization Vision
The only job security you have today is your commitment to continuous personal improvement.
KEN BLANCHARD

Commitment Improvement Job Leadership
None of us is as smart as all of us.
KEN BLANCHARD

Inspirational Leadership Teamwork
It never hurts to toot your own horn once in a while.
KEN BLANCHARD

Advice Hurt Yourself
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
KEN BLANCHARD

Body God Humility Listening Talk
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
Vision is knowing who you are, where you’re going, and what will guide your journey.
KEN BLANCHARD

Future Guide Journey Vision Yourself
Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARD

People Praise Wait
The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
KEN BLANCHARD

Leadership Life Photograph Principle Purpose
Life is special when you reach out beyond yourself to be a true servant leader for others.
KEN BLANCHARD

Beyond Leader Life Servant Special True
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD

Development People Responsibility
The key to successful leadership today is influence, not authority.
KEN BLANCHARD

Authority Inspirational Leadership Success

No one can make you serve customers well. That’s because great service is a choice.

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No one can make you serve customers well. That’s because great service is a choice.

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