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No one can make you serve customers well. That’s because great service is a choice.

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Choice Greatness Service

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD

Leadership Style Team
Things not worth doing are not worth doing well.
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Action Worth
Whether you like it or not, you will leave a leadership legacy.
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Leadership Yourself
Have I done what is really important today?
KEN BLANCHARD

Important Myself
Don’t quack like a duck, soar like an eagle.
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Ambition Inspirational Leadership Motivational One Liner
The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
KEN BLANCHARD

Leadership Life Photograph Principle Purpose
When you stop learning you stop growing.
KEN BLANCHARD

Growth Learning Yourself
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
Catching people doing things right is a powerful management concept.
KEN BLANCHARD

Motivational People Powerful
We are not just our behavior. We are the person managing our behavior.
KEN BLANCHARD

Behavior Person
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
KEN BLANCHARD

Company Management Time
None of us is as smart as all of us.
KEN BLANCHARD

Inspirational Leadership Teamwork
Catch people in the act of doing something right.
KEN BLANCHARD

Act People Right
Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARD

Leadership People Team Work
If you don’t seek perfection, you can never reach excellence.
KEN BLANCHARD

Excellence Perfection Seek
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARD

Change Enjoyment Learning Necessary World

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