One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARDNo one can make you serve customers well. That’s because great service is a choice.
More Ken Blanchard Quotes
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The only job security you have today is your commitment to continuous personal improvement.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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People who feel good about themselves produce good results.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Real communication happens when people feel safe.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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All good performance starts with clear goals.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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None of us is as smart as all of us.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Catch people in the act of doing something right.
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