As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
KEN BLANCHARDNo one can make you serve customers well. That’s because great service is a choice.
More Ken Blanchard Quotes
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If becoming a high performing organization is the destination, leadership is the engine.
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You have the power to help people become winners.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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The cure for too much to do is solitude and silence.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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Customer service should not be a department, customer service is everyone’s job.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Don’t wait until people do things exactly right before you praise them.
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When you stop learning you stop growing.
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Don’t quack like a duck, soar like an eagle.
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Whether you like it or not, you will leave a leadership legacy.
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What we give our attention to, grows.
KEN BLANCHARD