Always challenge the old ways.
HOWARD SCHULTZTo be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
More Howard Schultz Quotes
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Business leaders cannot be bystanders.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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This may sound a bit naive, but I got here by believing in big dreams.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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Success is empty if you arrive at the finish line alone.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
HOWARD SCHULTZ