Any business today that embraces the status quo as an operating principle is going to be on a death march.
HOWARD SCHULTZTo be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
More Howard Schultz Quotes
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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A great business has to have a conscience. You have to know who you are and who you are not.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Sometimes you have to create the thing you want to be part of.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Success is best when it is shared.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
HOWARD SCHULTZ