Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
HOWARD SCHULTZA great business has to have a conscience. You have to know who you are and who you are not.
More Howard Schultz Quotes
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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People around the world, they want the authentic Starbucks experience.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Customers must recognize that you stand for something.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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