Social and digital media is a bullet train, and that bullet train is not coming home.
HOWARD SCHULTZA great business has to have a conscience. You have to know who you are and who you are not.
More Howard Schultz Quotes
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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The challenge of the retail business is the human condition.
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Always challenge the old ways.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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A great business has to have a conscience. You have to know who you are and who you are not.
HOWARD SCHULTZ






