It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
HOWARD SCHULTZSometimes you have to create the thing you want to be part of.
More Howard Schultz Quotes
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I can’t imagine a day without coffee. I can’t imagine!
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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The challenge of the retail business is the human condition.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Who wants a dream that’s near-fetched?
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At its core, I believe leadership is about instilling confidence in others.
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Success is best when it is shared.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Don’t be threatened by people smarter than you.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
HOWARD SCHULTZ