We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
HOWARD SCHULTZSometimes you have to create the thing you want to be part of.
More Howard Schultz Quotes
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Customers must recognize that you stand for something.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
HOWARD SCHULTZ