Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
HOWARD SCHULTZIf you want to achieve widespread impact and lasting value, be bold.
More Howard Schultz Quotes
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Risk more than others think safe.
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A great business has to have a conscience. You have to know who you are and who you are not.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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If you want to achieve widespread impact and lasting value, be bold.
HOWARD SCHULTZ