When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
HOWARD SCHULTZIf you want to achieve widespread impact and lasting value, be bold.
More Howard Schultz Quotes
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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I can’t imagine a day without coffee. I can’t imagine!
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Risk more than others think safe.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Don’t be threatened by people smarter than you.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
HOWARD SCHULTZ