Social and digital media is a bullet train, and that bullet train is not coming home.
HOWARD SCHULTZSocial and digital media is a bullet train, and that bullet train is not coming home.
More Howard Schultz Quotes
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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This may sound a bit naive, but I got here by believing in big dreams.
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If you want to achieve widespread impact and lasting value, be bold.
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The challenge of the retail business is the human condition.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Always challenge the old ways.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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People around the world, they want the authentic Starbucks experience.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
HOWARD SCHULTZ