You’ll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market research.
AARON LEVIEMy dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.
More Aaron Levie Quotes
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I think bad politics are incredibly dangerous, so it’s important to make sure that people are communicating well. Culture and morale are super important. It’s best to not force it, but let it happen organically and genuinely.
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I think people are always able to achieve more than they think they can. While that’s cliche, I don’t know if managers think about that enough. You have to set your sights extremely high.
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Every single industry is going through a major business model and technology oriented disruption.
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You intentionally start small, because you will not be able to compete with an incumbent… because the incumbent is always going to go for the full solution.
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Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.
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If people don’t think the odds are against you, you’re doing it wrong.
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Focus too much on the near-term and you won’t get tomorrow’s customers, focus too much on the long-term and you won’t get today’s.
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Start with the assumption that the best way to do something is not the way it’s being done right now.
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Listen to your customers, but don’t always build exactly what they’re telling you. This is a really key distinction around building enterprise software.
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I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.
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If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.
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You can keep ‘consumer’ DNA at the center of your product. That will always mean that adoption is easier.
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Do things that incumbents can’t or won’t do because it’s economically or technically infeasible.
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If there could’ve ever been a magical time to build an enterprise software company, now is absolutely that time.
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Go after the customers that are working in the future, but haven’t totally lost their minds.
AARON LEVIE