When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
KEN BLANCHARDA little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
More Ken Blanchard Quotes
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Don’t wait until people do things exactly right before you praise them.
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Customer service should not be a department, customer service is everyone’s job.
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Catching people doing things right is a powerful management concept.
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It never hurts to toot your own horn once in a while.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Before something can become a habit it must first be practiced as a discipline.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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A river without banks is a large puddle.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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If becoming a high performing organization is the destination, leadership is the engine.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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The cure for too much to do is solitude and silence.
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The best way to develop responsibility in people is to give them responsibility.
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