“A bad system will beat a good person every time.”

You should not ask questions without knowledge.

Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.

Learning is not compulsory… neither is survival.

Hold everybody accountable? Ridiculous!

Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.

Export anything to a friendly country except American management.

Quality is pride of workmanship.

I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.

Rational behavior requires theory. Reactive behavior requires only reflex action.

If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.

American management thinks that they can just copy from Japan. But they don’t know what to copy.

I am forever learning and changing.

The big problems are where people don’t realise they have one in the first place.

Whenever there is fear, you will get wrong figures.

When a system is stable, telling the worker about mistakes is only tampering.

I started to realize I wasn’t like every other boy.

It’s what we see every day in the magazines, on billboards and even on television.

After all, cancer will kill one in every two men and one in every three women now alive, reports Samuel Epstein, chairman of the Cancer Prevention Coalition.

Those dads that go off to Florida and start a new life, I couldn’t imagine that: seeing my kid once every Christmas, every three years. If I’m gone for six days it feels like too much

I’m always honored, but I think for every 100 of those that come along, one of them is actually going to happen. And, the fact that this was an offer on a major film that had a start date, was pretty impressive.

I like every girl. Every kind of girl that there is, I like.

Deliberately or not, every author is of course present in every book he or she writes – even in a scientific text.

Michael Jackson has an anti-Semitic streak, and hasn’t learned from his past mistakes. It seems every time he has a problem in his life, he blames it on Jews.