It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMINGInnovation comes from the producer – not from the customer.
More W. Edwards Deming Quotes
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All anyone asks for is a chance to work with pride.
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Quality is everyone’s responsibility.
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When a system is stable, telling the worker about mistakes is only tampering.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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I am forever learning and changing.
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People don’t like to make mistakes.
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The sure way to increase productivity is to better administrate man and machine.
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We are here to make another world.
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You should not ask questions without knowledge.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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A bad system will beat a good person every time.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Learning is not compulsory… neither is survival.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING






