A bad system will beat a good person every time.
W. EDWARDS DEMINGInnovation comes from the producer – not from the customer.
More W. Edwards Deming Quotes
-
-
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING -
I am forever learning and changing.
W. EDWARDS DEMING -
All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING -
Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING -
Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING -
The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMING -
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING -
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING -
A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING






