The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAI consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
More Akio Morita Quotes
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Japanese attitudes toward work seem to be critically different from American attitudes.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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We will try to create conditions where persons could come together in a spirit of teamwork, and exercise to their heart’s desire their technological capacity.
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Employees are not guilty; why should they suffer?
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I feel it is my fault because I made the decision to hire him.
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I knew we needed a weapon to break through to the US market, and it had to be something different, something that nobody else was making.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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But if you work with people, sometimes logic often has to take a backseat to understanding.
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If you don’t want Japan to buy it, don’t sell it.
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You can be totally rational with a machine.
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The only sure thing is that in business there are no sure things.
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My solution to the problem of unleashing creativity is always to set up a target.
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Every action analysed and every responsibility assigned by an organisation chart.
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I believe one of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.
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The best example of this was the Apollo project in the United States.
AKIO MORITA