The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEHDon’t play games that you don’t understand, even if you see lots of other people making money from them.
More Tony Hsieh Quotes
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Your brand is your culture.
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Things are never as bad or as good as they seem.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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The best leaders are servant leaders – they serve those they lead.
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For individuals, character is destiny. For organizations, culture is destiny.
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Just figure out what your personal values are then just make those the corporate values.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Customer service shouldn’t just be A department, it should be the entire company.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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To never forget that the most important thing in life is the quality of life we lead.
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Whatever you’re thinking, think bigger.
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