Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
TONY HSIEHLaunching a business is kind of like a motorboat: You can go very quickly and turn fast.
More Tony Hsieh Quotes
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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Whatever you’re thinking, think bigger.
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Your culture is your brand.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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Stop chasing the money and start chasing the passion.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Get the culture right, and everything else just falls into place.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEH