I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
TONY HSIEHLaunching a business is kind of like a motorboat: You can go very quickly and turn fast.
More Tony Hsieh Quotes
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Things are never as bad or as good as they seem.
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Help inspire people to realize they are capable of changing the world.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Get the culture right, and everything else just falls into place.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Your culture is your brand.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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