Great companies are defined by their discipline and their understanding of who they are and who they are not.
HOWARD SCHULTZEffective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
More Howard Schultz Quotes
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In times of adversity and change, we really discover who we are and what we’re made of.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Customers must recognize that you stand for something.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Success is something that has to be earned every day.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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