In this ever-changing society, the most powerful and enduring brands are built from the heart.
HOWARD SCHULTZEffective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
More Howard Schultz Quotes
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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If you want to achieve widespread impact and lasting value, be bold.
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Success is empty if you arrive at the finish line alone.
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Risk more than others think safe.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Business leaders cannot be bystanders.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Cutting prices or putting things on sale is not sustainable business strategy.
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At its core, I believe leadership is about instilling confidence in others.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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