Business is like tennis. Those who serve well win.
KEN BLANCHARD
Don’t quack like a duck, soar like an eagle.
More Ken Blanchard Quotes
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Business is like tennis. Those who serve well win.
KEN BLANCHARD -
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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No one can make you serve customers well. That’s because great service is a choice.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Nice guys may appear to finish last, but usually they are running a different race.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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All good performance starts with clear goals.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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In fact, Jesus is mentioned 75 times in the Koran.
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Customer service should not be a department, customer service is everyone’s job.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Catch people in the act of doing something right.
KEN BLANCHARD