No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARDMost companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
More Ken Blanchard Quotes
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In fact, Jesus is mentioned 75 times in the Koran.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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If you want your people to be responsible, be responsive to their needs.
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The best way to develop responsibility in people is to give them responsibility.
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Catch people in the act of doing something right.
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People who feel good about themselves produce good results.
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Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
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Do your best to succeed and push the limits without violating them.
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The cure for too much to do is solitude and silence.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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You have the power to help people become winners.
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Have I done what is really important today?
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The only job security you have today is your commitment to continuous personal improvement.
KEN BLANCHARD