“Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.”

When you’re committed to something, you accept no excuses, only results.

No one can make you serve customers well. That’s because great service is a choice.

The cure for too much to do is solitude and silence.

Vision comes alive when everyone sees where his or her contribution makes a difference.

Your game is only as good as your practice.

Things not worth doing are not worth doing well.

If becoming a high performing organization is the destination, leadership is the engine.

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Everyday do something in relation to everything that’s important to you.

We need to make sure our activities and our attitudes line up with what pleases God first and foremost. Wherever we focus our attention the most will become the driving force in our lives.

Our attitude in the face of life’s challenges determines our suffering or our freedom.

Playing the game for money produces the proper professional attitude. It inculcates the lunch-pail state of mind that shows up for work despite rain or snow or dark of night and slugs it out day after day.

Don’t talk to me about rules, dear. Wherever I stay I make the goddam rules.

There is nothing more powerful as attitude.

When I’m walking along in the street, I always feel that around the corner, there is something wonderful waiting for me. That’s my attitude.

Stop proving yourself to people who don’t believe in you. You are a human, not theorem.

Attitude creates your world and designs your destiny.