Take what you do seriously, but yourself lightly.
KEN BLANCHARDStart your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
More Ken Blanchard Quotes
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Things not worth doing are not worth doing well.
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Feedback is the breakfast of champions.
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Successful organizations have one common central focus: Customers.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Catch people in the act of doing something right.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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The cure for too much to do is solitude and silence.
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Customer service should not be a department, customer service is everyone’s job.
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The key to successful leadership today is influence, not authority.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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One of the deepest principles of life and leadership: it’s not about you.
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Present thinking people kill the future.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Business is like tennis. Those who serve well win.
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We are not just our behavior. We are the person managing our behavior.
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Empowerment is all about letting go so that others can get going.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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The best way to develop responsibility in people is to give them responsibility.
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Catching people doing things right is a powerful management concept.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Whether you like it or not, you will leave a leadership legacy.
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In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD