“Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.”

People who feel good about themselves produce good results.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Business is like tennis. Those who serve well win.

You have the power to help people become winners.

Take what you do seriously, but yourself lightly.

Knowing where you are going is the first step to getting there.

Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.

Everyday do something in relation to everything that’s important to you.

We are not just our behavior. We are the person managing our behavior.

Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.

Feedback is the breakfast of champions.

People don’t mind being challenged to do better if they know the request is coming from a caring heart.

Effective team leaders adjust their style to provide what the group can’t provide for itself.

Real communication happens when people feel safe.

Purpose can never be about achievement; it is much bigger.

I don’t like defining myself. I just am.

When I wake up in the morning, I feel like any other insecure 24-year-old girl. Then I say,’Bitch, you’re Lady Gaga, you get up and walk the walk today.

All that ever holds somebody back, I think, is fear. For a minute I had fear. Then I went into the dressing room and shot my fear in the face.

I’m obsessively opposed to the typical.

You cannot control the behavior of others, but you can always choose how you respond to it.

I’ve always been famous, it’s just no one knew it yet.

People ask me why I wear veils. I reply, I am mourning. Mourning what? Well I figure something shitty must be going on somewhere.

You have to stop crying, and you have to go kick some ass.