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Successful organizations have one common central focus: Customers.

Ken Blanchard

Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
KEN BLANCHARD

Journey Leadership Path People
Everyday do something in relation to everything that’s important to you.
KEN BLANCHARD

Everyday Important Relationship Yourself
Have I done what is really important today?
KEN BLANCHARD

Important Myself
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
KEN BLANCHARD

Important Leadership Relationship Yourself
Present thinking people kill the future.
KEN BLANCHARD

Future Kill People Present Technology Thinking
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
KEN BLANCHARD

Live Reality Vision
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
KEN BLANCHARD

Body God Humility Listening Talk
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
KEN BLANCHARD

Empowerment Knowledge Mean Skill Team
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
KEN BLANCHARD

Care Gratitude Life Love People
We are not just our behavior. We are the person managing our behavior.
KEN BLANCHARD

Behavior Person
Purpose can never be about achievement; it is much bigger.
KEN BLANCHARD

Achievement Bigger Purpose
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD

Company Leadership Past Power Team Work
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
KEN BLANCHARD

Business Connection Dignity Feeling Goal Inspirational Job

Successful organizations have one common central focus: Customers.

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Successful organizations have one common central focus: Customers.

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