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Successful organizations have one common central focus: Customers.

Ken Blanchard

Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARD

Leadership People Team Work
In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD

Book Religious
We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
KEN BLANCHARD

Care Gratitude Life Love People
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
It never hurts to toot your own horn once in a while.
KEN BLANCHARD

Advice Hurt Yourself
Successful organizations have one common central focus: Customers.
KEN BLANCHARD

Focus Success
Honesty is telling the truth to ourselves and others. Integrity is living that truth.
KEN BLANCHARD

Honesty Integrity Ourselves Truth
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
KEN BLANCHARD

Business Connection Dignity Feeling Goal Inspirational Job
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
Whether you like it or not, you will leave a leadership legacy.
KEN BLANCHARD

Leadership Yourself
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARD

People Performance Smart
Life is special when you reach out beyond yourself to be a true servant leader for others.
KEN BLANCHARD

Beyond Leader Life Servant Special True
Do your best to succeed and push the limits without violating them.
KEN BLANCHARD

Break Limitation Rule Success
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
KEN BLANCHARD

Care Challenge Heart Leadership

Successful organizations have one common central focus: Customers.

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Successful organizations have one common central focus: Customers.

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Popular Authors

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