In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMINGIt is not necessary to change. Survival is not mandatory.
More W. Edwards Deming Quotes
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You can not define being exactly on time.
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Quality is pride of workmanship.
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We are here to make another world.
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No one knows the cost of a defective product – don’t tell me you do.
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Quality is everyone’s responsibility.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Customers that boast about your project or service, and that bring friends with them.
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Export anything to a friendly country except American management.
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Whenever there is fear, you will get wrong figures.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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When a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMING