People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMINGYou should not ask questions without knowledge.
More W. Edwards Deming Quotes
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I am forever learning and changing.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Learning is not compulsory… neither is survival.
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It is not enough to do your best; you must know what to do, and then do your best.
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A bad system will beat a good person every time.
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The big problems are where people don’t realise they have one in the first place.
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What should be the aim of management? What is their job?
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In 1945, the world was in a shambles. American companies had no competition.
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Hold everybody accountable? Ridiculous!
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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We are here to make another world.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Export anything to a friendly country except American management.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING