I am forever learning and changing.
W. EDWARDS DEMINGDeclining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
More W. Edwards Deming Quotes
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Innovation comes from the producer – not from the customer.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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All anyone asks for is a chance to work with pride.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Quality is everyone’s responsibility.
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People don’t like to make mistakes.
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Customers that boast about your project or service, and that bring friends with them.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Whenever there is fear, you will get wrong figures.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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We are here to make another world.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Quality’ means what will sell and do a customer some good – at least try to.
W. EDWARDS DEMING