We are here to make another world.
W. EDWARDS DEMINGThe big problems are where people don’t realise they have one in the first place.
More W. Edwards Deming Quotes
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Customers that boast about your project or service, and that bring friends with them.
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Export anything to a friendly country except American management.
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It is not enough to do your best; you must know what to do, and then do your best.
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Eliminate numerical quotas, including Management by Objectives.
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Quality’ means what will sell and do a customer some good – at least try to.
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You can not define being exactly on time.
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Whenever there is fear, you will get wrong figures.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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When a system is stable, telling the worker about mistakes is only tampering.
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The prevailing system of management has crushed fun out of the workplace.
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Hold everybody accountable? Ridiculous!
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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People don’t like to make mistakes.
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Quality is everyone’s responsibility.
W. EDWARDS DEMING