My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMINGThe big problems are where people don’t realise they have one in the first place.
More W. Edwards Deming Quotes
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When a system is stable, telling the worker about mistakes is only tampering.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Innovation comes from the producer – not from the customer.
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I am forever learning and changing.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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All anyone asks for is a chance to work with pride.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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The big problems are where people don’t realise they have one in the first place.
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You should not ask questions without knowledge.
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Any manager can do well in an expanding market.
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In 1945, the world was in a shambles. American companies had no competition.
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Learning is not compulsory… neither is survival.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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Eliminate numerical quotas, including Management by Objectives.
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The sure way to increase productivity is to better administrate man and machine.
W. EDWARDS DEMING