We are here to make another world.
W. EDWARDS DEMINGQuality’ means what will sell and do a customer some good – at least try to.
More W. Edwards Deming Quotes
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I am forever learning and changing.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Learning is not compulsory… neither is survival.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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The big problems are where people don’t realise they have one in the first place.
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When a system is stable, telling the worker about mistakes is only tampering.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Quality is everyone’s responsibility.
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You should not ask questions without knowledge.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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All anyone asks for is a chance to work with pride.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING