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Quality’ means what will sell and do a customer some good – at least try to.

W. Edwards Deming

Related Topics

Customer Good Least Mean Quality Sell Some Try Will

Bagwalas

Popular Authors

Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING

Company Competition Country No Shamble Worlld Year
Profit in business comes from repeat customers.
W. EDWARDS DEMING

Business Come Customer Profit Repeat
Learning is not compulsory… neither is survival.
W. EDWARDS DEMING

Compulsory Learn Neither Survival
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING

Ask Cd Custom Customer Electric Ever Expectation Light Nonsense Pneumatic Tire Vcr
I am forever learning and changing.
W. EDWARDS DEMING

Change Forever Learn
Any manager can do well in an expanding market.
W. EDWARDS DEMING

Any Manager Expand Market Well
You know the cost of replacing it, but not the cost of a dissatisfied customer.
W. EDWARDS DEMING

Cost Customer Dissatisfied Know replace
You can not define being exactly on time.
W. EDWARDS DEMING

Can Define Exactly Nit Time You
What should be the aim of management? What is their job?
W. EDWARDS DEMING

Aim Job Management Should
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING

Anywhere Attitude Foolish Good Knowledge Manage Manager No Prevail Process Production Special
The emphasis should be on why we do a job.
W. EDWARDS DEMING

Do Emphasis Job Should We Why
We are here to make another world.
W. EDWARDS DEMING

Another Here Make We World
It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMING

Best Do Enough Know Must To Your
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING

Another Country Eliminate Improvement Position Present Productivity Retrain Secure Worker
It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMING

Change Mandatory Necessary Not Survival
Quality is pride of workmanship.
W. EDWARDS DEMING

Pride Quality Workmanship

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