Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGIt is not enough to do your best; you must know what to do, and then do your best.
More W. Edwards Deming Quotes
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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You can not define being exactly on time.
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A bad system will beat a good person every time.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Quality is pride of workmanship.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Quality’ means what will sell and do a customer some good – at least try to.
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Any manager can do well in an expanding market.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Eliminate numerical quotas, including Management by Objectives.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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When a system is stable, telling the worker about mistakes is only tampering.
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In 1945, the world was in a shambles. American companies had no competition.
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The prevailing system of management has crushed fun out of the workplace.
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The emphasis should be on why we do a job.
W. EDWARDS DEMING