The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMINGIt is not enough to do your best; you must know what to do, and then do your best.
More W. Edwards Deming Quotes
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It is not necessary to change. Survival is not mandatory.
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The sure way to increase productivity is to better administrate man and machine.
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You can not define being exactly on time.
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I am forever learning and changing.
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When a system is stable, telling the worker about mistakes is only tampering.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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Learning is not compulsory… neither is survival.
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In 1945, the world was in a shambles. American companies had no competition.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Hold everybody accountable? Ridiculous!
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Quality is pride of workmanship.
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No one knows the cost of a defective product – don’t tell me you do.
W. EDWARDS DEMING