It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMINGIt is not enough to do your best; you must know what to do, and then do your best.
More W. Edwards Deming Quotes
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Profit in business comes from repeat customers.
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The prevailing system of management has crushed fun out of the workplace.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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We are here to make another world.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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I am forever learning and changing.
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The big problems are where people don’t realise they have one in the first place.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Whenever there is fear, you will get wrong figures.
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Lack of knowledge… that is the problem.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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The sure way to increase productivity is to better administrate man and machine.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING