Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMINGIt is not enough to do your best; you must know what to do, and then do your best.
More W. Edwards Deming Quotes
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Innovation comes from the producer – not from the customer.
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The big problems are where people don’t realise they have one in the first place.
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When a system is stable, telling the worker about mistakes is only tampering.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Lack of knowledge… that is the problem.
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All anyone asks for is a chance to work with pride.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The emphasis should be on why we do a job.
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Any manager can do well in an expanding market.
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It is not enough to do your best; you must know what to do, and then do your best.
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You should not ask questions without knowledge.
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Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING