Innovation comes from the producer – not from the customer.
W. EDWARDS DEMINGWe are here to make another world.
More W. Edwards Deming Quotes
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Learning is not compulsory… neither is survival.
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A bad system will beat a good person every time.
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Customers that boast about your project or service, and that bring friends with them.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Lack of knowledge… that is the problem.
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In 1945, the world was in a shambles. American companies had no competition.
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If you do not know how to ask the right question, you discover nothing.
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No one knows the cost of a defective product – don’t tell me you do.
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You should not ask questions without knowledge.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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It is not necessary to change. Survival is not mandatory.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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Profit in business comes from repeat customers.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING