Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
TONY HSIEHJust figure out what your personal values are then just make those the corporate values.
More Tony Hsieh Quotes
-
-
Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
TONY HSIEH -
Your culture is your brand.
TONY HSIEH -
If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
TONY HSIEH -
Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
TONY HSIEH -
I’d rather spend money on things that improve the customer experience than on marketing.
TONY HSIEH -
I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
TONY HSIEH -
The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEH -
Chase the vision, not the money, the money will end up following you.
TONY HSIEH -
If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
TONY HSIEH -
Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
TONY HSIEH -
Don’t be cocky. Don’t be flashy. There’s always someone better than you.
TONY HSIEH -
I made a list of the happiest periods of my life & I realized that none of them involve money.
TONY HSIEH -
I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
TONY HSIEH -
Customer service shouldn’t just be A department, it should be the entire company.
TONY HSIEH -
To never forget that the most important thing in life is the quality of life we lead.
TONY HSIEH