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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

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Company Culture Customer Employee Print Yourself

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

Get the culture right, and everything else just falls into place.
TONY HSIEH

Culture Fall Place Right
SEO expertise is a core need for today’s online businesses.
TONY HSIEH

Business Day Digital Need Online
Just figure out what your personal values are then just make those the corporate values.
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Corporate Personal Value
The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
TONY HSIEH

Game Learning Lesson Love Myself Reflection World
Chase the vision, not the money, the money will end up following you.
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End Follow Money Vision
Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
TONY HSIEH

Business Fast Kind Quick Yourself
The brand is just a lagging indicator of a company’s culture.
TONY HSIEH

Brand Company Culture
Things are never as bad or as good as they seem.
TONY HSIEH

Appearance Bad Goodness
I’d rather spend money on things that improve the customer experience than on marketing.
TONY HSIEH

Customer Improvement Marketing Money
Customer service shouldn’t just be A department, it should be the entire company.
TONY HSIEH

Company Customer Department Service
The best leaders are servant leaders – they serve those they lead.
TONY HSIEH

Leadership Service
To never forget that the most important thing in life is the quality of life we lead.
TONY HSIEH

Forget Important Leadership Life Quality
Help shape the stories that people are telling about you.
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Help People Story Yourself
Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
TONY HSIEH

Call Company Customer Feeling View
Stop chasing the money and start chasing the passion.
TONY HSIEH

Inspirational Money Passion Start
Whatever you are thinking, think bigger.
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Big Thinking Yourself

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