For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
TONY HSIEHTwitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
More Tony Hsieh Quotes
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Help shape the stories that people are telling about you.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Whatever you’re thinking, think bigger.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Without conscious and deliberate effort, inertia always wins.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Get the culture right, and everything else just falls into place.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Things are never as bad or as good as they seem.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Your brand is your culture.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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Most innovation comes from outside your industry applied to your own
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