If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
TONY HSIEHMoney alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
More Tony Hsieh Quotes
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Without conscious and deliberate effort, inertia always wins.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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Your culture is your brand.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Stop chasing the money and start chasing the passion.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Hopefully 10 years from now people won’t even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Whatever you are thinking, think bigger.
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Things are never as bad or as good as they seem.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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