If there are too many competitors, even if you’re the best it’s a lot harder to win.
TONY HSIEHGood businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
More Tony Hsieh Quotes
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Stop chasing the money and start chasing the passion.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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For individuals, character is destiny. For organizations, culture is destiny.
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Help inspire people to realize they are capable of changing the world.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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Zappos is a customer service company that just happens to sell shoes.
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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Without conscious and deliberate effort, inertia always wins.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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Whatever you’re thinking, think bigger.
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The brand is just a lagging indicator of a company’s culture.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Your brand is your culture.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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