The best businesses are really ones that can combine passion, profits, and purpose.
TONY HSIEHGood businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
More Tony Hsieh Quotes
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Help inspire people to realize they are capable of changing the world.
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Stop chasing the money and start chasing the passion.
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A great brand is a story that never stops unfolding.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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The best leaders are servant leaders – they serve those they lead.
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Whatever you are thinking, think bigger.
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SEO expertise is a core need for today’s online businesses.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Your brand is your culture.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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