If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERSThose who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
More Tom Peters Quotes
-
-
Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
TOM PETERS -
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS -
The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERS -
You can’t think your way out of a box; you’ve got to act.
TOM PETERS -
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS -
If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS -
You are your projects!
TOM PETERS -
Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
TOM PETERS -
Knowing when to take your losses is an essential part of eventual success.
TOM PETERS -
Swipe from the best, then adapt.
TOM PETERS -
Execution Excellence! (Show up on time! Leave last!)
TOM PETERS -
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS -
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS -
Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
TOM PETERS -
He who makes the quickest, coolest prototypes reigns!
TOM PETERS -
A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERS -
I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
TOM PETERS -
As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
TOM PETERS -
If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
TOM PETERS -
Treat the customer as an appreciating asset.
TOM PETERS -
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
TOM PETERS -
We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
TOM PETERS -
TRUST, not technology, is the issue of the decade.
TOM PETERS -
Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERS -
Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
TOM PETERS -
The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
TOM PETERS