Things not worth doing are not worth doing well.
KEN BLANCHARDIf you don’t seek perfection, you can never reach excellence.
More Ken Blanchard Quotes
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Purpose can never be about achievement; it is much bigger.
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Take what you do seriously, but yourself lightly.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Customer service should not be a department, customer service is everyone’s job.
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Catch people in the act of doing something right.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Leadership is not something you do to people. It’s something you do with people.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD