For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARDAll good performance starts with clear goals.
More Ken Blanchard Quotes
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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None of us is as smart as all of us.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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All good performance starts with clear goals.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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Perpetual prosperity comes to those who help others.
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You have the power to help people become winners.
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The key to successful leadership today is influence, not authority.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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No one can make you serve customers well. That’s because great service is a choice.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD