Honesty is telling the truth to ourselves and others. Integrity is living that truth.
KEN BLANCHARDLeadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
More Ken Blanchard Quotes
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Present thinking people kill the future.
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Do your best to succeed and push the limits without violating them.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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One of the deepest principles of life and leadership: it’s not about you.
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The only job security you have today is your commitment to continuous personal improvement.
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The best minute you spend is the one you invest in people.
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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No one can make you serve customers well. That’s because great service is a choice.
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Business is like tennis. Those who serve well win.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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The best way to develop responsibility in people is to give them responsibility.
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Customer service should not be a department, customer service is everyone’s job.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
KEN BLANCHARD






