Real communication happens when people feel safe.
KEN BLANCHARDIf you want to know why your people are not performing well, step up to the mirror and take a peek.
More Ken Blanchard Quotes
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Knowing where you are going is the first step to getting there.
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Nice guys may appear to finish last, but usually they are running a different race.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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Don’t wait until people do things exactly right before you praise them.
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If you want your people to be responsible, be responsive to their needs.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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The best minute you spend is the one you invest in people.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Your game is only as good as your practice.
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Customer service should not be a department, customer service is everyone’s job.
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People who feel good about themselves produce good results.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
KEN BLANCHARD