All good performance starts with clear goals.
KEN BLANCHARDIf you want to know why your people are not performing well, step up to the mirror and take a peek.
More Ken Blanchard Quotes
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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The best way to develop responsibility in people is to give them responsibility.
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Catch people in the act of doing something right.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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No one can make you serve customers well. That’s because great service is a choice.
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When you’re committed to something, you accept no excuses, only results.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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None of us is as smart as all of us.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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If you want your people to be responsible, be responsive to their needs.
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People who feel good about themselves produce good results.
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Don’t quack like a duck, soar like an eagle.
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