If you want your people to be responsible, be responsive to their needs.
KEN BLANCHARDIt never hurts to toot your own horn once in a while.
More Ken Blanchard Quotes
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What we give our attention to, grows.
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If becoming a high performing organization is the destination, leadership is the engine.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Customer service should not be a department, customer service is everyone’s job.
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Do your best to succeed and push the limits without violating them.
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Take what you do seriously, but yourself lightly.
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Don’t wait until people do things exactly right before you praise them.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Business is like tennis. Those who serve well win.
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One of the deepest principles of life and leadership: it’s not about you.
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Real communication happens when people feel safe.
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Knowing where you are going is the first step to getting there.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
KEN BLANCHARD