Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARDStart your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
More Ken Blanchard Quotes
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All good performance starts with clear goals.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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People who feel good about themselves produce good results.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Your game is only as good as your practice.
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The best minute you spend is the one you invest in people.
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If becoming a high performing organization is the destination, leadership is the engine.
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Everyday do something in relation to everything that’s important to you.
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Customer service should not be a department, customer service is everyone’s job.
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The best way to develop responsibility in people is to give them responsibility.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Successful organizations have one common central focus: Customers.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD