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Successful organizations have one common central focus: Customers.

Ken Blanchard

The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
Have I done what is really important today?
KEN BLANCHARD

Important Myself
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
If you want your people to be responsible, be responsive to their needs.
KEN BLANCHARD

Need People Responsible
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
KEN BLANCHARD

Desire Difference Existence Problem
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
Your game is only as good as your practice.
KEN BLANCHARD

Game Inspirational One Liner Practice
The best minute you spend is the one you invest in people.
KEN BLANCHARD

Investment People Yourself
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
KEN BLANCHARD

Goal Leadership Organization Vision
If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
KEN BLANCHARD

Business Company Decision People Responsible
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
KEN BLANCHARD

Goal Yourself
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
Do your best to succeed and push the limits without violating them.
KEN BLANCHARD

Break Limitation Rule Success
Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
KEN BLANCHARD

Journey Leadership Path People

Successful organizations have one common central focus: Customers.

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Successful organizations have one common central focus: Customers.

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