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Successful organizations have one common central focus: Customers.

Ken Blanchard

Honesty is telling the truth to ourselves and others. Integrity is living that truth.
KEN BLANCHARD

Honesty Integrity Ourselves Truth
As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARD

Business Important Management Presence
One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARD

Deep Leadership Life Principle Yourself
Take what you do seriously, but yourself lightly.
KEN BLANCHARD

Light Serious Yourself
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARD

Change Enjoyment Learning Necessary World
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
KEN BLANCHARD

Business Connection Dignity Feeling Goal Inspirational Job
Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD

Attitude Goodness Intention Reaction
In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD

Book Religious
Leadership is not something you do to people. It’s something you do with people.
KEN BLANCHARD

Leadership People Team Work
The greatest leaders mobilize others by coalescing people around a shared vision.
KEN BLANCHARD

Greatness Leadership People Vision
If you don’t seek perfection, you can never reach excellence.
KEN BLANCHARD

Excellence Perfection Seek
Successful organizations have one common central focus: Customers.
KEN BLANCHARD

Focus Success
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD

Leadership Style Team
None of us is as smart as all of us.
KEN BLANCHARD

Inspirational Leadership Teamwork
Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD

Fear Problem Results Thinking

Successful organizations have one common central focus: Customers.

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Successful organizations have one common central focus: Customers.

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