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Successful organizations have one common central focus: Customers.

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Marilyn Monroe Paulo Coelho Abraham Lincoln C. S. Lewis Khalil Gibran Charlie Chaplin Gautama Buddha Isaac Newton

No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
When you’re committed to something, you accept no excuses, only results.
KEN BLANCHARD

Acceptance Commitment Yourself
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
KEN BLANCHARD

Inspirational Leadership Positive
Whether you like it or not, you will leave a leadership legacy.
KEN BLANCHARD

Leadership Yourself
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD

Development People Responsibility
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
None of us is as smart as all of us.
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Inspirational Leadership Teamwork
People who feel good about themselves produce good results.
KEN BLANCHARD

Feeling Inspirational Morning People Worth
Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD

Attitude Goodness Intention Reaction
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
KEN BLANCHARD

Body God Humility Listening Talk
Life is special when you reach out beyond yourself to be a true servant leader for others.
KEN BLANCHARD

Beyond Leader Life Servant Special True
Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
KEN BLANCHARD

Humility Inspirational Leadership Responsibility
Positive thinkers get positive results because they are not afraid of problems.
KEN BLANCHARD

Fear Problem Results Thinking
The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
KEN BLANCHARD

Leadership Life Photograph Principle Purpose
What we give our attention to, grows.
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Attention Growth One Liner
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
KEN BLANCHARD

Goal Yourself

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