No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARDNice guys may appear to finish last, but usually they are running a different race.
More Ken Blanchard Quotes
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Your game is only as good as your practice.
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Don’t quack like a duck, soar like an eagle.
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Nice guys may appear to finish last, but usually they are running a different race.
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Business is like tennis. Those who serve well win.
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Before something can become a habit it must first be practiced as a discipline.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Feedback is the breakfast of champions.
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Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
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When you’re committed to something, you accept no excuses, only results.
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One of the deepest principles of life and leadership: it’s not about you.
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Successful organizations have one common central focus: Customers.
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You have the power to help people become winners.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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If you don’t seek perfection, you can never reach excellence.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
KEN BLANCHARD