As a manager the important thing is not what happens when you are there, but what happens when you are not there.
KEN BLANCHARDNice guys may appear to finish last, but usually they are running a different race.
More Ken Blanchard Quotes
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Catching people doing things right is a powerful management concept.
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Customer service should not be a department, customer service is everyone’s job.
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When you stop learning you stop growing.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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The only job security you have today is your commitment to continuous personal improvement.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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If you don’t seek perfection, you can never reach excellence.
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We are not just our behavior. We are the person managing our behavior.
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Take what you do seriously, but yourself lightly.
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The best way to develop responsibility in people is to give them responsibility.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
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Perpetual prosperity comes to those who help others.
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People who feel good about themselves produce good results.
KEN BLANCHARD