The key to successful leadership today is influence, not authority.
KEN BLANCHARDFor a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
More Ken Blanchard Quotes
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Have I done what is really important today?
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Too many leaders act as if the sheep. Their people are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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No one can make you serve customers well. That’s because great service is a choice.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Perpetual prosperity comes to those who help others.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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Nice guys may appear to finish last, but usually they are running a different race.
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Present thinking people kill the future.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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All good performance starts with clear goals.
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What we give our attention to, grows.
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In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD