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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

Ken Blanchard

When you’re committed to something, you accept no excuses, only results.
KEN BLANCHARD

Acceptance Commitment Yourself
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
KEN BLANCHARD

Goal Yourself
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD

Different Kindness Motivational Race Run
Vision comes alive when everyone sees where his or her contribution makes a difference.
KEN BLANCHARD

Difference Vision Worth
When you stop learning you stop growing.
KEN BLANCHARD

Growth Learning Yourself
No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARD

Choice Greatness Service
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARD

Focus Important People Result Yourself
Vision is knowing who you are, where you’re going, and what will guide your journey.
KEN BLANCHARD

Future Guide Journey Vision Yourself
One of the deepest principles of life and leadership: it’s not about you.
KEN BLANCHARD

Deep Leadership Life Principle Yourself
Perpetual prosperity comes to those who help others.
KEN BLANCHARD

Generosity Help Prosperity
Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
KEN BLANCHARD

Business Company Decision People Responsible
If you don’t seek perfection, you can never reach excellence.
KEN BLANCHARD

Excellence Perfection Seek
Humility does not mean you think less of yourself. It means you think of yourself less.
KEN BLANCHARD

Courage Deep Inspirational Wisdom Yourself
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD

Ego Help Important See
Everyday do something in relation to everything that’s important to you.
KEN BLANCHARD

Everyday Important Relationship Yourself

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

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Popular Authors

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