Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
HOWARD SCHULTZAny business today that embraces the status quo as an operating principle is going to be on a death march.
More Howard Schultz Quotes
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Don’t be threatened by people smarter than you.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Success is best when it is shared.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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The challenge of the retail business is the human condition.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
HOWARD SCHULTZ






