When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
HOWARD SCHULTZAt an early age, my mother gave me this feeling that anything is possible, and I believe that.
More Howard Schultz Quotes
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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At its core, I believe leadership is about instilling confidence in others.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Risk more than others think safe.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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I can’t imagine a day without coffee. I can’t imagine!
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Don’t be threatened by people smarter than you.
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Social and digital media is a bullet train, and that bullet train is not coming home.
HOWARD SCHULTZ






