In this ever-changing society, the most powerful and enduring brands are built from the heart.
HOWARD SCHULTZI never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
More Howard Schultz Quotes
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Success is empty if you arrive at the finish line alone.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Customers must recognize that you stand for something.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Success is the by-product when you work toward the target.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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