The challenge of the retail business is the human condition.
HOWARD SCHULTZI never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
More Howard Schultz Quotes
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Who wants a dream that’s near-fetched?
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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