People around the world, they want the authentic Starbucks experience.
HOWARD SCHULTZWhen we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
More Howard Schultz Quotes
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Success is best when it is shared.
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Success is the by-product when you work toward the target.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Sometimes you have to create the thing you want to be part of.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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My passion. My commitment. This is the most important thing in my life other than my family.
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If you want to achieve widespread impact and lasting value, be bold.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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A great business has to have a conscience. You have to know who you are and who you are not.
HOWARD SCHULTZ