We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
HOWARD SCHULTZWe want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
More Howard Schultz Quotes
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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I can’t imagine a day without coffee. I can’t imagine!
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Business leaders cannot be bystanders.
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Sometimes you have to create the thing you want to be part of.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Risk more than others think safe.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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Success is best when it is shared.
HOWARD SCHULTZ






