Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
HOWARD SCHULTZSuccess is something that has to be earned every day.
More Howard Schultz Quotes
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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Customers must recognize that you stand for something.
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Sometimes you have to create the thing you want to be part of.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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Risk more than others think safe.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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Always challenge the old ways.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
HOWARD SCHULTZ